Privacy Policy
How We Handle Your Personal Information
Last updated: 28 August 2026
Om Home Tutor Lucknow (“we,” “us,” or “our”) operates omhometutorlucknow.in (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, request a free demo, register as a tutor, or otherwise interact with us.
Information We Collect
We may collect the following information when you use our Site:
- Personal details: Name, phone number, and location, submitted through our demo request form, tutor registration form, or contact form.
- Academic details: Student’s class, subjects required, preferred timings, and budget, when shared with us to help match a tutor.
- Communication data: Messages sent to us via phone, WhatsApp, or email.
- Usage data: Basic technical information such as browser type, pages visited, and general location, collected automatically when you browse the Site.
How We Use Your Information
We use the information we collect to:
- Match students/parents with suitable, verified tutors in their area
- Contact you regarding demo classes, tutor availability, or fee details
- Verify tutor identity and background before onboarding
- Respond to enquiries and provide customer support
- Improve our Site, services, and matching process
- Send updates related to your request (e.g., tutor confirmation, demo scheduling)
We do not sell your personal information to third parties.
Sharing of Information
We may share your information only in the following circumstances:
- With tutors: Relevant details (such as name, location, subject requirements) are shared with a matched tutor so they can conduct the demo class or ongoing tuition.
- With service providers: We may use third-party tools (e.g., WhatsApp Business, hosting, or analytics providers) to operate the Site and communicate with you.
- Legal requirements: If required by law, court order, or government request.
WhatsApp and Phone Communication
By submitting your phone number, you consent to being contacted via call or WhatsApp regarding your demo request, tutor matching, or related services.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes described in this policy, such as completing a tutor match or responding to your enquiry, unless a longer retention period is required by law.
Your Rights
You may contact us at any time to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to any legal or contractual obligations
Cookies
Our Site may use basic cookies to improve browsing experience and understand how visitors use the Site. You can disable cookies through your browser settings.
Third-Party Links
Our Site contains links to third-party platforms such as Facebook, Instagram, LinkedIn, X, and YouTube. We are not responsible for the privacy practices of these external sites.
Children’s Privacy
Our services relate to tutoring for students, and information about a student (such as class or subjects) is submitted by a parent or guardian. We do not knowingly collect personal information directly from children without parental involvement.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Email: info@omhometutor.com